Benefits

• Chek Chart Manufacturer Recommendations
• Customized Offers by Store
• Customer Reminder Based on OCS
• Custom Creative at the Franchise or Store Level
• Flexible Offers (incl. price point)
• Email Capabilities with due date reminder .ics calendar file

Due Date Reminder for Online Calendar

Using .ics files, email reminders will give customers the option of adding a due date reminder to their online calendar of choice.

Window Sticker Reminder

OCS based miles due matches actual car window sticker info.

Sent weekly to customers who did not return for an oil change after 30 days (this length can be customized) of their first reminder.

Improve customer retention by reminding customers about free top-off’s before they’re due back for an oil change, providing another opportunity for a service review and the potential for additional sales. Average ticket of $80.62.

Sent monthly or as a one-time campaign to customers that haven’t returned 9-12 months after last visit.

Sent monthly to customers that have next inspection date of the coming month.

Post-purchase communication (on additional services) – builds trust and peace of mind that they made the right decisions to maintain the reliability and dependability of their vehicle.  Better explain services & benefits.  Videos provide quick visual aid to better explain services & benefits.

“Thank you” if they are a current customer, “Welcome” if they are a new Customer. Sent at no cost!

Exclusive offers and freebies to designated VIP customer group. (Example: 4 visits in 2 years, spending $500+)

Customer declined a service in-store? Personal follow-up email program with reminder and incentive to get the previously declined service done. Average ticket of $225